Referral scheduling and customer service are central to this onsite Medylex coordinator position in Toronto, supporting examinations from intake through attendance.
As an Intake Coordinator, you will receive referrals, verify information, schedule single and multiple assessments, and confirm appointments. The work also includes communicating with physician offices, clients, and examinees about changes, records, cancellations, and attendance. Monday to Friday schedules are 8-4pm or 9-5pm.
Key Responsibilities:
- Input referral information and archive emails in IME-Centric
- Schedule and confirm appointments with physician offices
- Communicate appointment changes, cancellations, and no shows
- Request consent forms and report assessment status
- Arrange lodging, transportation, rooms, flights, and hotels
Requirements:
- Solid communication and customer service skills
- Ability to work independently and prioritize activities
- Ability to maintain confidentiality
- Accurate, thorough, and quality focused work habits
- Ability to manage change and tight timelines
Bring dependable scheduling, communication, and coordination skills to Medylex while advancing medical assessments through every intake stage.