Shape supply decisions for ARC’TERYX wholesale partners through account management, Excel analysis, and transparent fulfillment risk visibility.
This Account Services Specialist role owns end-to-end allocation and fulfillment for key wholesale accounts across the NAM region. You balance inventory constraints with service-level commitments, prioritize orders, and communicate delivery outlooks. Collaboration spans Demand Planning, Supply Planning, Commercial, Wholesale Sales, buyers, and forecast analysts to manage orderbook changes.
Key Responsibilities:
- Balance service commitments with constrained inventory availability
- Maintain accurate order prioritization and shipment phasing
- Surface fulfillment risks to internal and external stakeholders
- Manage account expectations through orderbook changes
- Refine allocation rules and prioritization frameworks
Requirements:
- Degree in operations, business, supply chain, or related field
- Two to five-plus years in comparable supply chain work
- Knowledge of fill rate and service-level optimization
- Experience managing large order volumes across accounts
- Experience with advanced planning tools preferred
Bring supply chain judgment, account communication, and data analysis to ARC’TERYX wholesale planning and fulfillment.