Support customs brokerage releases at FedEx Trade Networks Canada with accurate data entry, documentation interpretation, and responsive customer communication. This employee position is based in Mississauga, Ontario.
The Release Analyst processes entries for clearance and transmits information to CBSA to obtain shipment release. You will monitor transactions, respond to customer queries, and interact with carriers and brokers. The position also includes office coordination duties involving incoming calls, documents, supplies, and equipment.
Key Responsibilities:
- Monitor transactions for rejects, acceptance, and shipment release
- Ensure entry data matches documentation and notices
- Respond to customer questions and telephone inquiries
- Collect information and direct incoming calls appropriately
- Distribute faxes and photocopied documents to correct personnel
Requirements:
- High School Diploma required
- Minimum one year related Customs Brokerage and Release experience
- Ability to understand and interpret customs documentation
- Knowledge of office equipment and AS 400 system
- Ability to interact with customers, carriers, and brokers
Apply customs brokerage knowledge, transaction monitoring, and customer communication skills to support FedEx shipment releases in Mississauga.