Personal banking support and client engagement anchor this CIBC chance, helping people manage accounts and products from an on-site banking centre.

As a Client Engagement Associate within Personal and Business Banking, you will provide first-line support for day-to-day banking needs. Apply client service, financial products knowledge, problem solving, and digital literacy during questions and transactions. You will proactively identify when clients need other CIBC team members, helping them pursue their financial goals through meaningful interactions.

Key Responsibilities:

- Provide first-line support for clients’ daily banking needs
- Assist with account management and product questions
- Make client interactions meaningful and purposeful




- Take accountability for client issues and solutions
- Promote mobile banking applications for easier account management

Requirements:

- Passion for people and relationship-based client service
- Strong listening, questioning, and problem-solving abilities
- Curiosity and motivation to grow banking knowledge
- Respect for trust, teamwork, accountability, and diverse perspectives
- Availability for 15 weekly hours and changing banking centre hours

Bring relationship-building, problem solving, and financial services knowledge to CIBC’s client-focused banking support in Winfield.

📌 Personal Banking Client Associate (Canada)
🏢 CIBC
📍 Canada