Strengthen financial operations at Manulife as a hybrid Waterloo Manager overseeing deposits, billing, commissions, controls, and service quality.

This leadership position manages two operational teams within Sponsor Financial Services. You will ensure accurate financial outcomes through payment allocation, billing administration, commission validation, and exception management. Collaboration includes IT, Finance, Sales, Underwriting, Risk Management, and Financial Integrity & Controls.

Key Responsibilities:

- Ensure commissions are calculated, validated, and paid accurately
- Maintain controls supporting billing, deposits, and commission integrity
- Assess risks from billing and commission discrepancies
- Build partnerships across key business functions




- Report performance indicators and service-level commitments

Requirements:

- Bachelor's degree in finance, commerce, business, accounting, or related discipline
- Three to five years leading financial operations or related functions
- Experience developing high-performing employees across multiple teams
- Ability to analyze complex financial and operational issues
- Solid stakeholder management and relationship-building skills

Use financial oversight, controls, and cross-functional leadership to support accurate Sponsor Financial Services outcomes at Manulife.

📌 Financial Operations Manager Manulife (Canada)
🏢 Manulife
📍 Canada