Support client satisfaction through organized verification services as a Screening Agent with Mintz Global Screening. Apply robust communication and customer service skills daily.

Reporting to the Manager of Verifications, this position conducts comprehensive checks while respecting client mandates and established procedures. Duties include references, employment, academic diplomas, professional accreditations, monitoring, and timely responses. Experience in customer service is required, while human resources or recruitment experience is an asset.

Key Responsibilities:

- Understand each client mandate and its limits
- Monitor requests according to customer needs
- Respond to customer questions in a timely manner
- Suggest additional research avenues when necessary
- Collaborate with colleagues to deliver excellent service

Requirements:

- At least one year of customer service experience
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Ability to work independently and within teams
- Ability to adapt within changing environments

Bring customer service, organization, communication, and research-result skills to Mintz Global Screening's verification operations.

📌 Verification Specialist Customer Service (Toronto)
🏢 Mintz Global Screening
📍 Toronto