RONA Customer Experience Manager (Montreal)

RONA Customer Experience Manager (Montreal)

06 Nov
|
Rona
|
Montreal

06 Nov

Rona

Montreal

Shape exceptional customer experiences at RONA through associate leadership, sales coordination, and professional service execution. Develop teams supporting customers’ projects.

This Assistant Store Manager leads associates across Lawn and Garden, Electrical, Plumbing, Hardware, Tools, and Pro. You will develop and motivate the team while managing customer service, sales, merchandising, and inventory activities. The role also builds professional business relationships.

Key Responsibilities:

- Develop and motivate associates supporting product categories
- Ensure departments meet customer needs and sales opportunities
- Execute and coordinate installation-related sales
- Interview, select, and provide direct team leadership
- Develop professional business relationships

Requirements:

- Three years leading retail associates
- One year handling manager-on-duty responsibilities
- Interior and exterior product category knowledge
- Fast-paced, cross-functional work experience
- Robust working knowledge of Microsoft Office Suite

Bring associate development, sales coordination, and customer service leadership to RONA’s project-focused retail environment.

📌 RONA Customer Experience Manager (Montreal)
🏢 Rona
📍 Montreal

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