Create elevated shopping experiences through solid product knowledge and style guidance as a Fashion Retail Customer Experience Associate. Steve Madden seeks an organized, enthusiastic sales professional who connects confidently with shoppers.
You will act as a trusted style guide while helping customers discover new arrivals, promotions, campaigns, and must-have styles. This Sales Associate role combines fashion-focused selling with brand representation, merchandising updates, inventory support, and accurate checkout. Your customer interactions should reflect the Steve Madden attitude and personal style.
Key Responsibilities:
- Build genuine customer connections through exceptional service
- Inspire shoppers with current fashion trends and product knowledge
- Maintain displays and complete daily store recovery
- Replenish inventory and keep best-selling styles available
- Support teammates during busy periods and special projects
Requirements:
- Retail sales experience with a trendsetting fashion brand
- Completed fashion or retail management education is an asset
- Strong English interpersonal and communication skills
- Ability to safely use ladders up to ten feet
- Ability to remain active and standing for extended periods
Use fashion insight, communication skills, and genuine service to deliver the Steve Madden shopping experience customers remember.