Customer service and Microsoft Office expertise define this permanent full-time Service Support Associate opportunity with Canada Life. Support benefits administration through clear communication.
As a Service Support Associate, you will provide in-house administrative support to the client service team. You will communicate with plan administrators and advisors while processing and maintaining employee benefits business. Strong organization, mathematics, problem-solving, and time management support accurate work across multiple deadlines.
Key Responsibilities:
- Liaise between clients and head office departments
- Handle routine client changes, administrative, and claim inquiries
- Process employee benefits plan changes
- Order booklets, contracts, forms, and identification cards
- Create client and advisor reporting materials
Requirements:
- Well-developed customer service skills
- Strong oral and written communication skills
- Excellent Word, Excel, PowerPoint, and Outlook skills
- Strong organizational and time management abilities
- Attention to detail and problem-solving skills
Apply customer service, Microsoft Office, and perks administration capabilities as a Canada Life Service Support Associate.
📌 Client Service Support Associate (Canada)
🏢 Canada Life
📍 Canada
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