The Corporate Development, Applied Research and International (CDARI) division is home to SAIT’s continuing education and corporate training offerings, industry applied research services, internal business intelligence department and our centre for international learners. Join a vibrant team focused on service, opportunity and connection.

The Prospect

Job classification: A5019 - Customer Service Representative

# of positions: 2

Salary range: $63,876.80 - $74,193.60. Placement within the range is typically based upon a review of skills, experience, and internal equity.

Hours per week:40

Paid leave: 3 weeks vacation per year

Position End Date: December 1, 2027

Deadline to apply: 4:00PM, Friday November 6, 2027

Reporting to the Supervisor, International Admissions and Enrolment, the incumbent provides support and carries out strategic directions established by the Associate Registrar, International and the Associate Vice President International. The International Centre (IC) Admissions Officer is an all-in-one position to support and enable the IC to administer core international admissions functions.

In conjunction with the Supervisor, International Admissions and Enrolment, the incumbent is responsible for actioning IC enrollment management tasks, such as issuing offers, deferring students and completing international document assessments. In alignment with IC business priorities and goals, this role has access to admissions systems and the authority to make admission, cancellation, and deferral decisions.

The International Admissions Officer coordinates individual responsibilities and priorities,



in conjunction with overall departmental goals and priorities while adhering to SAIT approved policies and procedures. The incumbent will work closely with the Supervisor, International Admissions and Enrolment and IC Leadership to expand international student enrollments. The individual in this position must work both independently as well as in a team setting with a shared and collaborative attitude.

How you'll contribute

International Admissions

- Review international applications and assign admission decisions or status updates.
- Evaluate international academic credentials against admission requirements.
- Monitor and manage application dashboards daily within the VAS system.
- Provide exceptional customer service by responding to applicant inquiries through VAS and Freshdesk.
- Manage applicants throughout the admissions lifecycle, from application to confirmation.
- Collaborate with the International Enrolment Specialist to support multiple concurrent admission cycles.
- Support the achievement of international enrolment targets within established timelines.
- Verify international tuition deposit payments and ensure deadlines are met.
- Generate, update, and distribute offer letters and confirmation documents through admissions systems.




- Process deferral requests and support related admissions-cycle activities.
- Run daily applicant status reports and maintain accurate application records.
- Assist with international cancellations and related refund processing.
- Maintain effective communication with internal teams, support services, and academic schools.
- Promote continuous quality improvement across admissions processes and services.

Project Coordination of International Admissions & Enrolment Initiatives

- Collaborate with the Supervisor, International Admissions & Enrolment to establish application and enrolment management priorities aligned with departmental and institutional goals.
- Support the achievement of international enrolment targets through effective admissions planning and operational execution.
- Drive operational efficiencies across admissions processes, including application processing and waitlist management, to maintain SAIT's competitiveness.
- Contribute to admission-cycle communication strategies and applicant engagement initiatives.
- Support the delivery of a customer-centered admissions experience for prospective international students.
- Assist in prioritizing applications based on external factors such as visa processing times, country-specific conditions, and geopolitical considerations.

Enrolment Management Reporting & Administrative Support

- Support the accurate and timely processing of international applications in accordance with established service standards.
- Respond to inquiries from staff, faculty, and students regarding admissions and enrolment proces

📌 International Admissions Officer (Canada)
🏢 SAIT
📍 Canada