Job Title: Crate Wash Lead

Salary Range: CAD$21:63ph – CAD$27:00ph

Working Type: On-Site

PURPOSE OF ROLE

Responsible for leading and overseeing crate wash operations across inbound, washing, and palletising processes, ensuring protected, efficient, and continuous flow while maintaining quality, hygiene, and operational standards, and supporting team performance and cross-functional coordination.

KEY ACCOUNTABILITIES

Regulatory, Safety & Quality Compliance

- Ensure all operations meet safety, hygiene, and quality standards across the crate processing area.
- Ensure compliance with food safety, sanitation, and regulatory requirements across all functions
- Oversee safe handling of equipment, chemicals, and materials, including forklift operations
- Enforce cleanliness and hygiene standards across inbound, wash, and palletising areas
- Monitor adherence to operational procedures and compliance protocols
- Proactively identify risks and take corrective or preventive action

Operations Leadership & Process Control

- Lead daily activities to ensure efficient and stable crate processing operations.
- Direct and coordinate inbound, washing, and palletising activities to ensure continuous flow
- Monitor operational performance and adjust priorities to meet production requirements
- Optimize system performance including crate wash equipment, conveyors, and AGVs
- Manage chemical dosing processes in line with hygiene and safety standards
- Support first-line troubleshooting and ensure timely escalation of technical issues

Crate Handling, Quality & Inventory Management

- Ensure proper control of crate quality, inventory, and reconciliation processes.




- Oversee crate inspection, rejection, re-induction, and scrap processes
- Ensure consistent quality standards across all stages of crate handling
- Monitor crate and pallet inventory levels, including internal storage and external locations
- Maintain accurate system visibility and control of inventory movements
- Ensure alignment between physical and system records

Operational Flow & Coordination

- Maintain seamless end-to-end flow across all crate operations.
- Demonstrate understanding of the full crate processing workflow and the impact of individual tasks on upstream and downstream operations
- Coordinate activities across inbound, washer, and palletising teams
- Manage bottlenecks and ensure balanced throughput across all process stages
- Align operational priorities to meet production and dispatch needs
- Ensure effective use of equipment and resources to maintain flow efficiency
- Respond quickly to disruptions to minimize operational impact

Team Leadership & Capability Development

- Drive team performance, engagement, and operational execution.
- Lead, coach, and support team members across all crate operations roles
- Set clear expectations and monitor performance standards
- Provide on-the-floor guidance and support during operational activities




- Promote cross-training to enable role flexibility and skill development
- Foster a culture of accountability, safety, and continuous improvement

Communication, Problem-Solving & Administration

- Ensure effective communication and resolution of operational challenges.
- Communicate operational updates, risks, and issues clearly to team and leadership
- Lead response to escalations and resolve issues to maintain workflow
- Ensure accurate recording of operational data, including rejects and system updates
- Support reporting, compliance documentation, and audit readiness
- Drive continuous improvement initiatives and complete additional assigned duties
- Perform Other duties as assigned by supervisor/Manager

KEY EXPERIENCE, KNOWLEDGE AND SKILLS

Essential

- 2-3 + years of Experience in warehouse, manufacturing, or production environments
- Demonstrated leadership experience with the ability to guide and motivate teams
- Valid forklift operator certification with strong safety practices
- Understanding of crate operations including inbound, washing, and palletising
- Knowledge and high level of accountability of safety, sanitation, and food hygiene standards
- Strong problem-solving skills and ability to respond to operational challenges
- Excellent communication and coordination skills
- Strong attention to detail and operational awareness
- Perform repetitive manual handling tasks, including lifting, stacking, and prolonged standing
- Understanding of ERP/WMS systems and inventory tracking
- Perform other duties as assigned by the Supervisor / Manager

Desirable

📌 Crate Wash Lead (Canada)
🏢 Hilton Food Group
📍 Canada