Coordinate patient schedules in Brantford with Bayshore HealthCare, using superior customer service and scheduling skills in a casual administration role.
As a Client Scheduling Coordinator, you connect patients, families, staff, and funder organizations. You process referrals in Procura, review service needs, and assign care providers. This casual position requires every other weekend, with potential additional weekday evenings based on branch needs.
Key Responsibilities:
- Communicate professionally with patients, families, staff, and funders
- Process referrals and updates quickly in Procura
- Assess service needs with supervisors and field employees
- Assign providers according to needs, geography, skills, and availability
- Maintain accurate records and resolve patient concerns
Requirements:
- Secondary School Diploma
- Two years of related customer service experience
- Robust written and oral English communication skills
- Excellent Windows, Microsoft Office, internet, and EMR skills
- Advanced keyboarding and scheduling software competency
Bring scheduling, communication, and customer service strengths to coordinate dependable care through Bayshore HealthCare in Brantford.