Apply disability management expertise and solid communication skills as an Intake Advisor supporting Suncor employees in Calgary. The role is office-based.
As part of Suncor’s integrated disability management team, you will manage the initial stages of short-term disability and Workers’ Compensation Board claims. This position requires prioritization, critical thinking, and knowledge of disability management practices. You will support timely decisions while applying legislative requirements and Suncor’s case management processes.
Key Responsibilities:
- Adjudicate and initially manage employee short-term disability claims
- File Workers’ Compensation Board claims according to requirements
- Assess employee fitness for work and communicate findings
- Educate stakeholders about short-term disability and WCB programs
- Maintain accurate electronic documentation and internal records
Requirements:
- At least two years of claims or disability management experience
- Bachelor’s degree in medical or human sciences, or equivalent experience
- Knowledge of disability management best practices and relevant legislation
- Basic knowledge of short-term disability plans and long-term disability contracts
- Microsoft Office proficiency; Cority software experience
Support ethical claims decisions and employee communication through disability management, legislative knowledge, and accurate documentation in Calgary.