Serve Saskatoon recreation customers through cash reconciliation, program registration, and facility booking support at recreation facilities. Evening and weekend work are involved.
Under supervision of the Recreation Services Manager or designate, this Clerk provides responsive, reliable customer service. The work includes revenue collection, customer problem resolution, rental contracts, and program registration. The position also supervises and trains assigned staff in customer service, cash handling, registration, and facility booking.
Key Responsibilities:
- Reconcile shift revenue reports and investigate transaction discrepancies
- Process admissions, pass sales, registrations, rentals, and payments
- Respond to enquiries, resolve problems,
and direct customers appropriately
- Coordinate rental bookings, equipment setup, and event takedown
- Supervise, train, schedule, and monitor assigned staff
Requirements:
- Grade 12 education
- One year certificate in business or related area
- Three years progressive cash handling and balancing experience
- One year customer service work experience
- Acceptable current Criminal Record Check upon offer
Bring accurate cash handling, registration, booking, and customer service skills to Saskatoon recreation facility operations.