Customer service and member engagement define this Foodbuy Specialist role, supporting onboarding, program participation, and accurate client information. Canadian work experience is not required.

The Member Engagement Specialist supports account management and sales teams while driving member value through customer-centric solutions. You will welcome recent clients, validate documentation, maintain records, and identify lead-generating opportunities. The work combines communication, relationship building, and detailed system updates.

Key Responsibilities:

- Review member data, contracts, and system updates
- Support new Foodbuy program implementation and integration
- Confirm contact, distributor, and HST information
- Log client engagement and leads in CRM
- Respond to procurement and rebate inquiries

Requirements:

- At least one year of customer service experience
- At least one year in hospitality or food service
- Business-related post-secondary degree or diploma
- Microsoft Office proficiency, including Excel and Teams
- Strong communication, detail, and relationship-building skills

Apply member engagement, customer service, communication, and data accuracy skills while supporting Foodbuy clients and programs.

📌 Member Engagement Customer Service Specialist (Canada)
🏢 Compass Canada
📍 Canada