Guide Montréal customers through banking solutions, service transactions, and digital education as a Personal Banking Associate Trainee at TD Canada Trust.
This trainee role supports Personal & Commercial Banking through customer advice, problem resolution, and referrals. You will understand financial needs, explain mobile, ATM, and online banking, and support branch transactions. Training and onboarding are provided for the position.
Key Responsibilities:
- Engage customers in advice needs and service transactions
- Guide customers toward appropriate banking solutions and contacts
- Educate customers about mobile, ATM, and online banking
- Support scheduled cash and non-cash transactions
- Complete accurate processes and compliant documentation
Requirements:
- High School diploma and/or one year relevant experience
- Investment Funds Canada or equivalent within 90 days
- Proficiency with Microsoft Office, branch software, and internet
- Knowledge of banking solutions and processes
- Robust customer communication, organization, and time management skills
Build customer relationships through banking advice, digital education, and accurate service as a TD Canada Trust trainee in Montréal.