Salesforce analysis and operational support define this Toronto opportunity with TD Wealth. Translate stakeholder needs into requirements and solutions.

As a Salesforce Associate, Business Analyst, you connect Journey Pod Operations, business stakeholders, technology teams, and Quality Assurance. You will analyze processes, support Salesforce delivery, and resolve escalated production issues. The position also involves reporting, collaboration, and operational improvement.

Key Responsibilities:

- Translate business needs into actionable requirements
- Investigate and resolve production issues beyond first-level support
- Develop and enhance Salesforce reports and dashboards
- Lead small-scale project workstreams and initiatives
- Collaborate with Business, Technology, and QA teams

Requirements:

- Post-secondary degree, diploma, or technical certification
- Salesforce experience and Associate Certification required
- Strong Salesforce reporting and platform understanding
- Advanced Microsoft Office skills, particularly Excel
- Robust analytical, facilitation, and communication abilities

Bring Salesforce expertise, business analysis, and stakeholder collaboration to support TD Wealth solutions and operations in Toronto.

📌 Salesforce Business Analyst Toronto (Canada)
🏢 TD
📍 Canada