Customer operations and account coordination define this Berlin Packaging role, covering orders, communication, and project management. Hours are 8:30am-5:00pm EST.

As an Account Coordinator, you will support customer accounts across onboarding, product sourcing, pricing, transportation, inventory, and receivables. You will coordinate with sales, supply chain, warehouse, corporate groups, suppliers, and customers. The position requires organized follow-up, analytical thinking, strong communication, and accurate record management. You will also support launches, quotes, purchase orders, contracts, and customer service actions while maintaining account information in the CRM tool. Berlin Packaging Canada Corporation serves diverse markets with rigid packaging and packaging components. This position offers broad exposure to account and project management activities across the business.





Key Responsibilities:

- Provide exceptional customer service across assigned accounts
- Process orders and coordinate customer communication
- Track activities from order placement through delivery
- Manage new customer launches and multiple SKUs
- Maintain CRM records and prepare reports

Requirements:

- Two or more years in account support
- Bachelor’s degree strongly preferred or equivalent experience
- Demonstrated project management skills
- Solid analytical, decision-making, and problem-solving skills
- Highly organized and detail oriented

Support Berlin Packaging customers through account coordination, project management, analytics, and accurate cross-functional follow-up.

📌 Account Coordinator Customer Operations (Canada)
🏢 Berlin Packaging
📍 Canada