Lead guest experience and restaurant operations as a Front of House Supervisor at Montana's 130th Ave location. Use communication and coaching daily.

As a Supervisor on Montana's restaurant leadership team, you assist with day-to-day leadership and shared accountability for financial and non-financial key performance indicators. You help deliver quality food, beverages, and an inviting atmosphere while developing Q-Crew through coaching, training, and performance improvement measures. The position also supports profitability, food safety, operating procedures, and guest complaint resolution.

Key Responsibilities:

- Identify guest satisfaction gaps and corrective action opportunities
- Resolve guest complaints and correct their root causes




- Coach Q-Crew on consistent guest connections and service
- Measure daily performance indicators and assigned labour budgets
- Maintain food safety, cash controls, checklists, and procedures

Requirements:

- Prior hospitality setting experience
- Robust interpersonal and communication skills
- Knowledge of point of sale systems
- Mediation and facilitation skills for immediate concern resolution
- Ability to multitask while balancing competing priorities

Bring hospitality experience, guest-focused communication, and Q-Crew coaching to Montana's restaurant leadership team at 130th Ave.

📌 Montana's Front of House Supervisor (Canada)
🏢 Montanas BBQ & Bar
📍 Canada