Customer service anchors this Regulated Pharmacy Technician prospect with Shoppers Drug Mart, combining prescription support, privacy, and pleasant patient interactions. Serve customers promptly.

Work in a locally owned and operated store while assisting pharmacy services and maintaining pharmacy operations. Greet customers, gather prescription information, set realistic wait-time expectations, locate prescriptions, and process purchases. Refer clinical inquiries and counseling requests to pharmacists while following confidentiality requirements and Pharmacy Standards of Practice.

Key Responsibilities:

- Greet customers and gather prescription information promptly
- Set realistic expectations regarding prescription wait times




- Locate and cash out prescriptions and ancillary items
- Answer telephone calls and refer inquiries appropriately
- Maintain privacy and confidentiality requirements

Requirements:

- Registration with the applicable provincial licensing college
- Pharmacy Technician College diploma
- Previous pharmacy experience preferred
- Organizational skills with ability to multitask
- Effective problem-solving and attention to detail

Bring regulated pharmacy technician knowledge, customer service, and careful prescription handling to Shoppers Drug Mart pharmacy operations.

📌 Pharmacy Technician Customer Service (Canada)
🏢 Shoppers Drug Mart
📍 Canada