Deliver exceptional customer service in Calgary as a Customer Care Representative using strong telephone communication and organized client support skills. Jeff Cooke Insurance Agency seeks a full-time, in-office representative to welcome clients, manage inquiries, and support office operations. The position includes outbound client outreach, relationship building, record maintenance, and goal-focused service. Candidates need at least two years of exceptional customer service experience.

Key Responsibilities
Welcome clients, visitors, and callers professionally Manage incoming calls and direct inquiries appropriately Make outbound calls through the In-Book Client Outreach Program Maintain accurate client information and records Support administrative workflows and office coordination

Requirements:
At least two years of exceptional customer service experience Strong verbal communication and telephone skills Confidence initiating conversations and making outbound calls Solid organization and multitasking abilities Permanent Resident or Canadian Citizen work status Bring personable communication, organized administration, and client care skills to Jeff Cooke Insurance Agency in Calgary.

📌 Customer Care Representative Calgary (Canada)
🏢 Jeff Cooke - Desjardins Insurance Agent
📍 Canada