True North Sports + Entertainment is looking for a results-oriented Account Executive, Premium Services to strengthen customer relationships, provide outstanding account support, and drive revenue growth through premium ticketing, packages, and experiences. Primary responsibility is to provide exceptional customer service and support to Premium Licenses and Season Ticket Members. Manage customer requests professionally and proficiently throughout the year with a focus on building relationships and developing a rapport to ensure retention and growth of revenue. Effectively and consistently manage a targeted list of Premium accounts to the highest level of customer service with targeted number of proactive customer contacts throughout the year. Ensure all customer and prospect information is captured in the CRM system and maintain accurate records in the database. Provide technical support and customer service at Winnipeg Jets, Manitoba Moose, and/or Canada Life Centre events as required. Participate in and contribute ideas to weekly meetings and training sessions. Achieve weekly touchpoint expectations through telephone, email, and in-person contacts for targets associated with growing incremental revenue for True North Sports + Entertainment including but not limited to,



Winnipeg Jets ticket packages, group sales, and premium products. Previous successful experience in sales and/or customer service role. Post Secondary education in business, marketing, or related field. Excellent interpersonal skills with a strong understanding of customer service. Superior attention to detail and excellent personal organization. Strong computer skills with working knowledge of Microsoft Office. Highest level of personal and skilled integrity and ethics. Proactive in anticipating problems and/or issues and providing superior customer service solutions. Sound interpersonal skills and judgment to aid in management of relationships with various customers, peers, and supervisors as required in this role. Very strong organizational skills to stay on task and effectively manage competing demands towards successful and timely completion of projects. Must be flexible with working evenings, weekends, and holidays on an as needed basis. We are intentional in ensuring our employees personal values, match our organizational values of Team, Trust & Respect, Integrity, Excellence and Community. We are Venues | We are People | We are Community

📌 Account Executive Premium Service (Canada)
🏢 True North Sports + Entertainment
📍 Canada