Manage B2B facility accounts with City Wide Facility Solutions in Burnaby, using client retention and strong selling skills. This outside role supports Vancouver-area clients.

As Facility Solutions Manager, you will manage assigned client relationships, service strategies, contractors, and quality standards. You will expand City Wide building solutions, negotiate agreements, coordinate site visits, and address client concerns. The role combines account management, field support, and facilities troubleshooting.

Key Responsibilities:

- Manage client retention, expansion, and service diversification
- Formulate service strategies and schedules for clients
- Negotiate agreements, pricing, staffing, and logistics




- Inspect contractor performance and client-site service quality
- Resolve complaints and communicate issues promptly

Requirements:

- Two-plus years of outside B2B account management experience
- Two-plus years succeeding in client retention roles
- Solid planning, organization, and follow-through skills
- Microsoft Office and CRM database proficiency
- Valid British Columbia driver's license and vehicle

Bring B2B account management, selling, facilities troubleshooting, and client retention expertise to City Wide's Burnaby office.

📌 B Facility Account Manager (Vancouver)
🏢 City Wide Facility Solutions
📍 Vancouver