Bilingual Business Development Specialist

- Full time
- $70,000 – $80,000 / year
- Nova Scotia, CA / NB, CA / SK, CA / AB, CA / MB, CA - Remote (within locations)
- Bilingual Business Development Specialist

As one of the nation’s largest suppliers of appliance and HVAC parts, we like to do things a little differently. At Encompass, we believe in building a team that feels more like family—not the kind you see once a year, but the kind you count on every day.

We serve both businesses and consumers through our B2B and B2C divisions, helping repair technicians, manufacturers, home warranty providers, and DIYers get the parts they need—fast and securely. As Parts Town Home, we’re part of the powerhouse Parts Town family, bringing innovation, exceptional service, and a commitment to a safe and efficient work environment in the residential parts space.

First and foremost, we’re looking for people who live our core values and prioritize customer service—that’s key. But we also value enthusiasm, integrity, and the courage to embrace change—all while keeping safety at the heart of everything we do.

We’re interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us growing, innovating, and ensuring a safe, supportive workplace for all team members.

We’re proud to be recognized for our growth and innovation, and we’re always looking for driven team players who are ready to roll up their sleeves, go the extra mile, and help maintain a culture where safety and excellence go hand in hand. If that sounds like you, let’s talk—

Team member appreciation events and recognition programs

Casual dress code





All the traditional perks

Team Member discounts on our merchandise plus a variety of other cool special deals with our suppliers.

The Job at a Glance

As the Business Development Specialist, you will maintain relationships with existing customers and strategically seek out relationships with potential customers. Being a sales guru, you will proactively manage your day by making a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers. You make it your mission to learn customer challenges and utilize Encompass Supply Chain Solutions value proposition to provide resolutions

A Typical Day

- Place a high volume of outbound calls to new and existing customers
- Identify recent opportunities, develop sales solutions, and close sales opportunities.
- Sell Encompass Supply Chain Solutions resolutions and value proposition to our targeted customer base
- Drive revenue by prospecting and building a pipeline, foster personal relationships with potential and existing customers nationwide
- Identify and develop current account opportunities via account research, calling prospective clients and follow-up on existing customer orders
- Integrate all sales activities into CRM system for timely, accurate reporting




- Conduct research on accounts to develop an understanding of the account’s business issues and other relevant information
- Collaborate with internal teams to enhance the overall customer experience.
- Educate customers on Encompass Supply Chain Solutions resources and capabilities (electronic resources, technical support, manufacturer relationships etc.)
- Other administrative duties as required.

To Land This Opportunity

- You are great with communication & you’re proficient in English & French (verbal and written).
- You think outside the box to exceed customer expectations You might even say your middle name is “Above and Beyond”
- You have a passion for building relationships and see each customer interaction as an opportunity to form a personal emotional connection
- You want to WIN You’re self-motivated, passionate, and hungry to make a big impact.
- You describe yourself as proactive – You take initiative and follow through with attention to detail
- You are resilient. You consider rejection an exciting challenge
- You know MS Office (Word and Excel); knowledge of CRM programs is a bonus
- Bonus points if your average typing speed is at least 40 wpm.
- You retained a High School Diploma and/or combination of at least 2 years of sales/business development/customer development/account management experience
- This is a remote position open to team members in Nova Scotia, New Brunswick, Ontario, Alberta, Manitoba, Saskatchewan

An offer of employment is conditional upon the completion of all applicable background checks and confirmation of crede

📌 Bilingual Business Development Specialist (Edmonton)
🏢 Eldis Group Partnership
📍 Edmonton