Retail & Attractions Full Time - Bargaining Unit - DIV02 Niagara Falls, ON, CA

3 days ago Requisition ID: 1262

Salary Range: $27.44 To $33.74 Hourly

Job ID: 2026-54
Job Type:Full-time
Job Status:Open Vacancy
Location:Niagara Falls, ON (On-site)
Compensation Range:$27.44 per hour to $33.74 per hour
Application Deadline: November 11, 2026

Join the Team Behind One of the World’s Most Iconic Destinations

At Niagara Parks, every day brings an opportunity to work somewhere extraordinary. As a self‑financed agency of the Ontario Ministry of Tourism, Culture and Gaming, we are the caretakers of 56 kilometers of breathtaking landscapes from Lake Erie to Lake Ontario and the hosts of millions of visitors from around the world.

Our vision is ambitious: to become one of the most spectacular parks in the world. And we’re well on our way thanks to the passionate, enthusiastic, and caring people who power our organization. From attractions and retail to heritage, culinary, and golf operations, our career paths are as diverse as the lands we protect.

What You’ll Do

Under the supervision of the Site Manager and within established policies, procedures and guidelines, the Technician - Niagara Takes Flight, is responsible for ensuring the smooth and safe daily operation of the attraction within the Table Rock Complex. This includes ensuring the safe operations of the attraction and identification and small ride adjustments to identify operational deficiencies and troubleshooting to ensure safe and continuous operation of the attraction.

The Technician, Niagara Takes Flight will:

- Troubleshoot,



inspect or modify systems with operational deficiencies by applying manufacturer acceptance criteria
- Safely running equipment, monitoring and consulting with OEM, engineer and employer to determine whether the fault requires repair or replacement to be done.
- Identifying when standards and regulations are to be consulted.
- Interpret Operating Policies and Procedures making the appropriate interpretation required by the conditions.
- Performance test, repair, replacement or modification by returning amusement device to operational state with Coordinator Maintenance and Projects
- Recording acceptance of amusement device performance and preparing amusement device for public operation so that the test meets all applicable codes and standards.
- Conduct inspections of ride components for proper operations
- Working knowledge of basic hydraulics and pneumatics to troubleshoot problems.
- Identify safety implications and act on trouble calls by responding to the amusement device malfunction call
- Carry out pre-operational checks by preparing and maintaining accurate records on amusement device installations
- Perform amusement device testing by operating the ride.

Operator Duties:

- Operate the Niagara Takes Flight attraction in accordance with vendor-provided training and operational schedules.
- Ensure strict adherence to safety protocols for both guests and staff




- Participate in the pre-show and the interpretive delivery, as required.
- Monitoring guest behaviour and ride performance throughout the experience
- Facilitate the smooth flow of guests entering and exiting the attraction, ensuring a positive and welcoming experience.
- Deliver explicit and engaging safety instructions and preshow briefings and ensure guests are seated and secured properly
- Offer operational guidance to Niagara Takes Flight staff as needed.
- Notifies, supports and provides information to management and emergency services in the event of an emergency, show disruption or delay.

Performs Other Related Duties:

- Perform additional related duties as assigned to support the attraction and overall guest experience.
- Provides quality customer service that meets NPC standards.
- Promotes a positive image of the Niagara Parks Commission.
- Provides guests with information regarding all Niagara Parks Attractions.
- Other requirements as assigned

What You’ll Bring

Education:

Secondary School Diploma and/or equivalent knowledge and experience in tourism and hospitality; Technical aptitude and/ or Audio-Visual experience is considered an asset.

Willing to participate in training and courses related to the Amusement Device Mechanic, Amusement Ride (ADM-AR) certification (Ontario Regulation 187/03, TSSA, 2000).

Experience:

Minimum one (1) year experience in customer service, amusement park operations and/or related fields.

Experience in audio-visual or entertainment productions preferred.

Mechanical ability/aptitude and ability to work from plans, schematics, and drawin

📌 Technician, Niagara Takes Flight (Niagara Falls)
🏢 Niagara Parks
📍 Niagara Falls