Serve insurance customers with robust communication skills at Angie DeGroot Desjardins Insurance Agency while building sales aptitude in an entry level position.

This Customer Service Representative role supports an insurance office with customer-focused service and sales activities. You will answer calls and emails, greet customers, and help address insurance needs and goals. The position requires organization, flexibility, and eagerness to learn.

Key Responsibilities:

- Apply client contract changes, cancellations, and updates
- Advise and educate clients while addressing their needs
- Establish customer relationships and follow up as needed
- Review insurance options through a needs-based process
- Answer calls, emails, and greet customers

Requirements:

- High school diploma
- Two years of office work experience
- Strong spoken and written English
- Insurance Licence or willingness to obtain one
- Professional, organized, and detail-oriented approach

Bring customer service, communication, and insurance interest to Angie DeGroot Desjardins Insurance Agency while supporting client satisfaction.

📌 Insurance Customer Service Representative (Kitchener)
🏢 Desjardins
📍 Kitchener