Serve Grainger customers in branches and at customer sites through product knowledge, order accuracy, and organized field service. This hybrid role combines branch and road-based customer support.

As a Field Operations Associate, you will support KeepStock and branch functions within a particular market. The work emphasizes customer service, sales opportunities, inventory management, communication, and time prioritization. You will help create customer loyalty while supporting vending and Vendor Managed Inventory programs.

Key Responsibilities:

- Own customer experiences from product selection through vehicle loading
- Process transactions, orders, updates, quotes, and lead times
- Replenish vending units and maintain customer inventory levels




- Follow customer routes and document site procedures
- Resolve problems and identify productivity improvements

Requirements:

- High School Diploma or GED required
- One or more years in retail, selling, or customer service
- Valid provincial driver's license required upon hire
- Ability to operate powered industrial equipment safely
- Robust communication, judgment, and problem-solving skills

Bring customer service, inventory management, sales focus, and safe field operations to Grainger’s hybrid customer-facing team.

📌 Hybrid Field Operations Customer Service Associate (Sarnia)
🏢 W.W. Grainger
📍 Sarnia