Serve Red Deer applicants through accurate permit review and bylaw communication in a customer-facing municipal position supporting Inspections & Licensing.

The City of Red Deer seeks a Customer Service Specialist for Building and Development services. You will answer public and stakeholder questions, interpret bylaws, review applications, and support Safety Codes Officers. The work includes electronic permit administration, financial calculations, and documentation accuracy.

Key Responsibilities:

- Review building and development applications for completeness and compliance
- Administer permits and track inspections electronically
- Issue permits, Certificates of Compliance, and Conformance Letters
- Calculate fees and support reporting and refunds




- Explain bylaws, resolve complaints, and answer inquiries

Requirements:

- Two-year business diploma and two years related customer service experience
- Construction or legal customer service experience
- Knowledge of bylaws, construction terminology, and development plans
- Ability to obtain Alberta Safety Codes designation powers
- Microsoft Office and internal program learning ability

Apply your customer service, permit administration, and bylaw knowledge to support accurate Building services for Red Deer.

📌 Building Permit Customer Service Specialist (Red Deer)
🏢 Red Deer
📍 Red Deer