Support Canadian health care professionals from home as a bilingual Medical Authorization Centre Analyst using exact analysis and customer service skills.

Medavie’s Medical Authorization Centre handles authorization and reimbursement requests within Federal Administered Programs. As an Analyst, you will review health-related calls, faxes, mail, and web requests. You will obtain required information, process requests using established criteria, and resolve issues while communicating in English and French.

Key Responsibilities:

- Respond to health care benefits and eligibility inquiries
- Review and process authorization requests accurately
- Liaise with medical consultants and health care professionals
- Resolve issues and clarify incomplete requests




- Correspond through email, phone, and other channels

Requirements:

- Fluent written and verbal English and French
- Strong communication, organization, and critical thinking skills
- Ability to navigate multiple software applications simultaneously
- Customer service or office administration experience preferred
- Reliability Status Clearance Enhanced Level B required

Apply bilingual communication, careful analysis, and health benefits knowledge as a Medical Authorization Centre Analyst at Medavie.

📌 Bilingual Medical Authorization Centre Analyst (Ottawa)
🏢 Medavie
📍 Ottawa