Support families through important arrangements as a Branch Administrator at Rideau Funeral Home & Cemetery in Dollard-des-Ormeaux, Québec. Apply office administration and customer service skills.
Arbor Memorial seeks a full time, permanent Branch Administrator for its cemetery and funeral home. The position requires organized, self-motivated work across multiple demands, with MS Office, data entry, and contract-processing responsibilities. A 35-hour work week may include overtime and weekends when business needs require.
Key Responsibilities:
- Provide outstanding customer service to families served
- Answer telephone calls and greet customers
- Delegate customer inquiries appropriately
- Process cemetery contracts, amendments, and transfers
- Prepare certificates, cremation, and interment paperwork
Requirements:
- College diploma or equivalent qualification
- At least two years of office administration experience
- Strong MS Office skills, including Word and Excel
- Excellent customer service and communication abilities
- Organized, reliable, independent, and deadline-oriented approach
Use administration, data entry, and customer service strengths to support families and cemetery operations at Arbor Memorial.