Lead remote inside sales performance in British Columbia through coaching, accountability, and employee development across a customer-focused call Centre team.

As an Inside Sales Centre Supervisor, you will lead Inside Sales Consultants booking qualified appointments for Renewal by Andersen Design Consultants. The role combines leadership, coaching, and operational oversight across British Columbia and Alaska. You will support employee growth, engagement, retention, and appointment-setting goals.

Key Responsibilities:

- Lead, coach, and develop Inside Sales Consultants
- Conduct one-on-one coaching for performance and growth
- Monitor call quality and provide constructive feedback
- Track metrics and identify improvement opportunities
- Ensure staffing coverage and schedule adherence

Requirements:

- Leadership experience in call Centre or inside sales
- Experience coaching, mentoring, and developing employees
- Robust communication and interpersonal skills
- Ability to motivate teams and drive accountability
- Comfort with CRM systems and Microsoft Office

Bring coaching, performance management, and operational leadership to ProConnect’s remote Inside Sales Centre supporting British Columbia.

📌 Inside Sales Centre Supervisor (British Columbia)
🏢 Dunn Group
📍 British Columbia