About The Link: Youth and Family Supports

For more than90 years, The Link has helped youth and families on a journey to healing, hope,and better lives. The organization is dedicated to walking alongside children,youth, and families as an inclusive community, strengthening and empowering asense of being, pride, and purpose. With over 15 diverse programs, The Link hasa community of caring staff that work together to provide support through a24-hour crisis line, youth resource centers, emergency shelters, mobile crisisteams, specialized foster care, healing homes, job readiness supports, andSkills4Life. With a strong foundation within the community and a focus onconnection, unity, and compassion, the organization provides a vital link foryouth and families in the province of Manitoba.

Position Summary

HousingFirst is a strength based approach to supporting people with a history ofhousing instability and multiple challenges based on socio-economic concernswhich could include youth aging out of care, mental health concerns,problematic substance use, limited finances, etc.

The Housing Mentor will work in collaboration with the Housing First Case Manager supporting the daily operations and support needs of participants between 18 –30 years of age within the program. They will work alongside individuals tobuild trusting, respectful, relationships that are centered on providingindividualized, person-driven, asset-based, and trauma-informed support.

The duties and responsibilities are carried out within a traumaresiliency-informed framework.



Support services are performed within a teamenvironment that focuses on establishing collaborative and trustingrelationships. The Link supports working with people from a cultural humilityframework, ensuring youth safety, choice and control are prioritized.

Key Responsibilities and Accountabilities

Duties and responsibilities of the Housing Mentor include but are not limited to:

- Developing supportiverelationships with participants;
- Supporting individuals to:
- Access to basic needs.
- Access income supports.
- Teach participants aboutbudgeting
- Obtain and maintain successfultenancies.
- Complete applications forresources as required
- Teach participants how to accessinformation to inform their decision making
- Set and implement work goals
- Assist in defining participantgoals on their journey to a "Good Life". Moving participants from survival modeto thriving and inclusion.
- Support participants to accessactivities of daily living until connections are made with community resources,including links and referrals.
- Provides daily and weekly contactwith participants and ensures ongoing monitoring of the supports provided toparticipant, meets the desired outcomes
- Assist participants withunderstanding their tenancy rights and responsibilities




- Support participants withmaintaining homes that meet the legal requirements of a tenant and therequirement of home visits with the Housing First Mentors.
- Develop and maintainsrelationships with landlords while advocating on behalf of the participants
- Mediate issues betweenparticipants and landlords including follow up after complaints and evictions
- Work effectively with partneringagencies
- Complete tasks and administrationduties in a timely and professional manner
- Ensure that all receipts foritems purchased on program funds are collected and forwarded to the CaseManager

Professional Practice, Team Collaboration, and Administration

- Work as part of the team toensure consistency in supporting the participant in achieving their goals
- Work effectively with partneringagencies
- Complete tasks and administrationduties in a timely and skilled manner
- Ensure that all receipts foritems purchased on program funds are collected and forwarded to the CaseManager
- Write clear, concise and accuratedocumentation including incident reports and contact notes in the HIFIS system.
- Accurately enter and maintainparticipant's data into HIFIS while they are a participant of the program.
- Ensure all informationrequired in participant files is up to date

Experience

- Minimum 2 years direct worker experience in thehouseless serving sector
- Working with diverse populations
- Working with youth who have aged out of the childwelfare system
- Experience withone-on-one mentorship with at risk youth and demonstrate an understandingof the realities of living independently;
- Experience using HIFIS is an asset

📌 Housing First Housing Mentor (Winnipeg)
🏢 The Link: Youth and Family Supports
📍 Winnipeg