Manager, Human Resources & Office Operations

Full Time Administrative Manag Calgary, AB, CA

About TIES

The Immigrant Education Society (TIES) is a not-for-profit registered charitable organization that has been actively serving newcomers and low-income Calgarians since 1988. TIES' primary goal is to provide immigrants and economically disadvantaged individuals with a solid foothold in Canada and afford them the opportunities to feel belonging in their new community.

To provide high-quality, innovative language education, economic empowerment support, and holistic services for newcomers and Canadians in need, along with community-based research that benefits the broader community.

At TIES, we offer more than a job . We offer the opportunity to shape inclusive systems, strengthen communities, and contribute to meaningful social change. Our work is grounded in our values of Togetherness in Action, Inclusivity by Design, Empowerment with Purpose, and Strength in Curiosity.

If you are passionate about building inclusive workplaces and contributing to community impact, we invite you to apply to this opportunity.

About the Position

- Position Title: Human Resources and Office Manager
- Job Type: Full Time - 37.5 hours per week (Mon day -Friday)
- Work Location: Onsite
- Department: Administration
- Reports to: Human Resources Director

Position Overview

The HR & Office Manager reports directly to the Human Resources Director and coordinates the day-to-day delivery of human resources administration and office operations across TIES. Under the HR Director’s leadership and oversight, the role supports recruitment, onboarding and offboarding, employee documentation, HR records, policy administration,



performance process coordination, training logistics, occupational health and safety administration, and routine employee inquiries. Complex, sensitive, or higher-risk HR matters are escalated promptly to the HR Director.

The role also coordinates general office operations and provides designated administrative and clerical support to the President & CEO, including governance and meeting logistics. HR-related priorities and competing assignments are coordinated through the established reporting relationship, in collaboration with the President & CEO and relevant departmental leaders. The role works closely with the Senior Payroll & Benefits Specialist and program/departmental managers.

Primary Duties & Responsibilities

HR Operations & Employee Support

- Provide responsive, day-to-day HR administrative and operational support to employees and managers within established policies and procedures.
- Respond to routine inquiries about HR policies, procedures, and workplace practices; refer complex, sensitive, or higher-risk matters to the HR Director.
- Prepare and maintain employee correspondence, HR forms, employment documentation, and confidential personnel files.
- Coordinate implementation and administration of approved HR policies, procedures, programs, and organizational initiatives.
- Monitor HR deliverables, timelines,



and required follow-up actions, flagging risks or overdue matters to the HR Director.
- Coordinate the administrative aspects of employee performance evaluation processes, including schedules, forms, documentation, and records; refer substantive performance concerns to the HR Director.

Recruitment, Onboarding & Employee Administration

- Coordinate recruitment logistics, including job postings, applicant communications, interview scheduling, reference checks, and recruitment records.
- Coordinate onboarding, employee changes, and offboarding with the HR Director, Senior Payroll & Perks Specialist, and program/departmental managers.
- Support employee orientation, required forms, internal notifications, training arrangements, and timely completion of onboarding activities.
- Monitor probationary periods, fixed-term contract renewal and expiry dates, employee training requirements, and other employment milestones; coordinate timely follow-up and escalation.
- Support approved performance management and employee lifecycle processes through accurate scheduling, tracking, correspondence, and recordkeeping.

Occupational Health & Safety Administration

- Coordinate OHS Committee activities, including meetings, agendas, minutes, action logs, recommendations, and follow-up.
- Support workplace inspections, hazard reporting, safety orientations, training records, and corrective actions in collaboration with managers and Facilities.
- Coordinate incident and near-miss reporting, investigation documentation, and follow-up, escalating serious incidents and regulatory reporting requirements to the HR Director.
- Coordinate WCB c

📌 Manager, Human Resources (Calgary)
🏢 The Immigrant Education Society
📍 Calgary