Donor Communications Temporary Full time People leader Senior Manager Calgary, AB, CA

Job Title: Senior Manager, Donor Communications

This posting is for (1) current role. (Contract 14 - Months)

Work Model: Hybrid Work Model

Salary Band: 7 ($82,000 - $92,000 CAD)

MAKING AN IMPACT

The Canadian Cancer Society works tirelessly to save lives, improve lives and drive collective action against cancer. Together with patients, volunteers, donors and communities across the country, we raise funds to invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a society to take on cancer – and the Canadian Cancer Society is leading the way

WHAT YOU’LL BE DOING:

- Lead content and communication strategy for integrated campaigns, products, segments and channels.
- Develop positioning statements, support statements and impact statements, and lead selection of storytellers, researchers and donors, to express value propositions across all formats.
- Advise and collaborate on the execution of outstanding creative, including briefing, edits, rewrites and original copywriting.
- Develop content across a variety of media, products, channels and campaigns to support fundraising objectives.
- Support teams across the Development and Engagement function in the development of direct response fundraising communications in a variety of formats, including digital and direct mail.
- Lead the development of donor-centric content to support 1:many stewardship and engagement communications, including reporting on impact.
- Lead the development and execution of the e-newsletter within the donor stewardship experience.




- Develop or refresh donor journey content to drive conversion and retention
- Manage the donor communications inventory and oversee the annual review and update of all turnkey 1:many communications.
- Collaborate with cross-functional content creators to integrate content into cross-platform storytelling.
- Contribute to the development of messaging frameworks and other tools to inform creative content strategy and guide creative expression.
- Analyze and report on the performance of key communications pieces and provide donor-centric recommendations for optimization.
- Monitor external markets and continually assess cross-industries’ best practices.
- Work in compliance with the provisions of The Occupational Health & Safety Act and its regulations and comply with the Canadian Cancer Society’s Health & Safety Policy.

STAFF MANAGEMENT RESPONSIBILITIES

- Lead 4 direct reports including recruitment, building capacity, engagement and retention of qualified employees to meet business priorities
- Provide support and direction in the development, alignment, and accomplishment of objectives through ongoing one-on-one status meetings, performance feedback, recognition, and coaching
- Champion the use of Copilot and approved technology tools within day-to-day operations to increase efficiency, create capacity,



and improve overall quality and consistency of communications, contributing to a modernized, future-ready team
- Ensure adherence to organizational policies including cybersecurity and in-office attendance
- Provide a positive, friendly, appreciative, responsive and supportive work environment in alignment with and exemplifying CCS values
- Foster a high-performance culture that leverages the unique talents and strengths of each member while encouraging their growth and development.
- Champion CCS's purpose of leading the way to a future without cancer.
- Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality.
- Other duties as assigned

QUALIFICATIONS:

- Undergraduate degree in a relevant field (Communications, Fundraising, Marketing)
- A minimum of 7-10 years’ experience with a strategic focus in communications, fundraising and direct marketing
- Exceptional track record of success in conceptualizing and implementing innovative fundraising and stewardship content strategies and tactics, with focus on digitally driven programs
- Proven experience leading the development of an e-newsletter to promote engagement
- Exceptional strength and experience in writing and editing for direct response channels and a 1:many audience
- Experience working within a brand and product framework to guide creative expression of marketing messages
- Innovative thinker with ability to identify what will engage and motivate s

📌 Senior Manager, Donor Communications (Calgary)
🏢 Canadian Cancer Society
📍 Calgary