Drive retention and payment growth as a Key Account Manager with Jobber in Vancouver, Toronto, Edmonton, or Kitchener-Waterloo. Consultative account leadership is central.

Reporting to the Manager, Key Account Management, you will own long-term partnerships with Jobber’s largest customers. You will manage approximately 300 high-value accounts while improving retention, Gross Payment Volume, and customer lifetime value. The work combines strategic advising, business reviews, upselling, and cross-functional collaboration.

Key Responsibilities:

- Manage approximately 300 high-value customer accounts
- Drive retention and prevent customer churn
- Grow payment volume through Jobber Payments
- Conduct strategic business reviews and planning sessions
- Identify expansion, upsell, and cross-sell opportunities

Requirements:

- Account management, customer success, or B2B software sales success
- Fintech experience preferred
- Exceeded 100% of targets for six-plus months
- Excellent communication, presentation, and negotiation skills
- Robust analytical and problem-solving abilities

Bring consultative account management, payment growth, and retention expertise to Jobber’s largest B2B software customers.

📌 B Software Key Account Manager (Toronto)
🏢 Jobber
📍 Toronto