Support customers remotely from Canada through email, chat, and phone while using contemporary computer skills and fluent professional English.

As a Customer Happiness Advocate, you will answer inquiries for a small technology company whose customers come first. The five-day schedule can include evenings, nights, and weekends across 24/7 support. Independent work, deadline management, and personal customer conversations are central to this position.

Key Responsibilities:

- Answer customer inquiries through email, chat, and phone
- Manage phone calls, simultaneous chats, and emails daily
- Identify issues and provide helpful customer solutions
- Respond in real time with high-quality answers
- Complete follow-up documentation after each ticket

Requirements:

- Hold a work permit from Canada, Finland, Spain, or the UK
- Use G-Suite, presentation software, Slack, and Zoom
- Demonstrate fluent professional English proficiency
- Type at least 50 words per minute
- Communicate clearly while multitasking independently

Bring customer support, real-time communication, and problem-solving skills to this remote Customer Happiness Advocate position.

📌 Remote Customer Support Advocate Canada (Edmonton)
🏢 Zim Directory
📍 Edmonton