Customer service and repair communication define this Hail Consultant role at Birchwood Collision Centre. Support customers through hail repair inquiries, walk-ins, and paperwork.

Reporting directly to the Hail Centre Manager, the Hail Consultant delivers service throughout each customer’s experience. You will build rapport, communicate needed repairs and costs, and follow up on satisfaction. The position also manages phone inquiries, customer walk-ins, and appropriate hail repair order paperwork.

Key Responsibilities:

- Build rapport throughout each customer’s repair experience
- Communicate required repairs and associated costs clearly
- Manage phone inquiries and customer walk-ins
- Complete appropriate paperwork for hail repair orders
- Follow up to ensure overall customer satisfaction

Requirements:

- Demonstrated commitment to customer satisfaction
- High attention to detail and proven time management
- Solid organizational skills and collaborative approach
- Comfort using technology and Microsoft applications
- Valid driver’s license, clean abstract, and personal transportation

Apply customer service, repair communication, organization, and follow-up skills as a Hail Consultant at Birchwood Collision Centre.

📌 Automotive Hail Repair Consultant (Winnipeg)
🏢 Birchwood
📍 Winnipeg