Deliver accurate financial transactions and thoughtful banking advice as a Customer Experience Associate with TD Canada Trust in Toronto, Ontario.

This 15-hour Customer Experience Associate role supports TD Canada Trust branches within Personal & Commercial Banking. You will understand customer needs, recommend suitable banking solutions, and provide information about products and services. The position combines customer service, transaction processing, discretion, and timely business processes while supporting a positive branch experience.

Key Responsibilities:

- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities when necessary




- Promote banking solutions and complete business processes promptly
- Deliver quality experiences and recommend operational improvements

Requirements:

- High School diploma or one-plus years of relevant experience
- Undergraduate degree or equivalent is an asset
- Robust administration, organization, planning, and time management skills
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Calm, courteous, accurate, and detail-oriented communication abilities

Bring customer experience, transaction processing, and banking solution knowledge to TD Canada Trust customers in Toronto.

📌 TD Customer Experience Associate (Toronto)
🏢 TD
📍 Toronto