Supervisor / Team Lead Tim Hortons Closer

Full-time

Job title: Supervisor / Team Lead Closer

About us:

We are looking for a dedicated and responsible Supervisor / Team Lead to join our Tim Hortons team. The ideal candidate will have strong leadership skills, excellent customer service abilities, and a passion for creating a positive work environment. This role involves overseeing daily operations, managing staff, and ensuring the highest standards of quality and service are maintained.

Key Responsibilities

- Supervise and coordinate the activities of team members during shifts.
- Ensure all team members follow company policies and procedures.
- Provide training and support to new team members.
- Handle customer inquiries and resolve any issues promptly and professionally.
- Monitor inventory levels and place orders as needed.
- Maintain a clean and organized work environment.
- Assist with scheduling and managing staff shifts.
- Prepare reports on shift performance and any incidents.
- Uphold food safety and hygiene standards.
- Closing duties including cash handling, cleaning, and securing the restaurant.

Qualifications

- Previous experience in a supervisory or team lead role, preferably in the food service industry.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment.
- Excellent problem-solving abilities.
- Flexibility to work various shifts, including evenings and weekends.




- A positive attitude and a commitment to delivering exceptional customer service.

Benefits

- Health and dental benefits
- Opportunities for career growth and development
- A supportive and friendly work setting

Position Location:

Must have appropriate transportation for late night

Previous customer service: 1 year (Preferred)

Previous cash handling experience: 1 year (Preferred)

Passion and energy for wow-ing guests

Enjoy working in a fast-paced environment

Ability to multi-task

Ability to communicate clearly and work well on a team

Ability to lift 30 pounds shoulder height

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

📌 Supervisor / Team Lead Tim Hortons Closer (Montreal)
🏢 Tim Hortons
📍 Montreal