Job Ad: Full Time Outreach Worker

At Shelter Nova Scotia we provide places to stay and services to promote stability for marginalized individuals. You will contribute to a community without judgement with spaces and places for people to belong.

About the Program

The Outreach Team meets people who are experiencing unsheltered homelessness where they are - connecting with them in encampments, vehicles, wooded areas, or other locations in the Halifax Regional Municipality. The Outreach Team works with individuals, couples, and families who are primarily living unsheltered. Their focus is to address immediate needs and help connect people to shelter and housing options. Their work is not just about moving people indoors — it’s about making sure no one is forgotten, and that people have opportunities to self-identify the goals they want to pursue.

Requirements

- Degree in Social Sciences, Social Work, Human Services or a Diploma from a recognized educational institution with relevant experience such as human services, social services, healthcare, or a combination of education and experience is required
- A Valid Drivers License
- Favourable Criminal Record Check and Child Abuse Registry Check will be required
- Must have Standard First Aid/CPR Level “C” or be willing to acquire within the first 6 months of employment.
- 1 year working in shelter services, homelessness, supportive housing or a similar environment is considered an asset

Hours of Work

40 Hours per week per assigned schedule This is an awake position, staff are required to stay awake, alert, and vigilant at all times while on duty.

Salary

$30.87 per hour

Application Deadline

Monday November 16th, at 8:00am

Benefits





- 3 weeks’ vacation
- 12 paid personal days
- Employee Assistance Program (EAP)
- Upon completion of probation
- Health & Dental
- 2% RRSP Match

Shelter Nova Scotia is committed to building a diverse and inclusive community without judgement. We value people for who they are, the uniqueness they bring and the opportunities to learn from our differences. We welcome applications from members of diverse communities.

Job Description Outreach Worker

Description

Reporting to the Outreach Coordinator, with oversight from the Director of Practice and Development, the Outreach Worker provides community-based outreach support to unsheltered individuals across Halifax Regional Municipality.The Outreach Worker engaged with people in encampments, streets, drop ins and other community settings with a goal of housing focused case management while providing access to some basic living needs.The approach is harm reducing, trauma aware and anti-oppressive.

Responsibilities

Client Service Delivery

- Capacity and willingness to become proficient in the policies, procedures, structure, mission and mandate of Shelter Nova Scotia
- Ability to adhere to a strict policy of confidentiality, code of conduct, policies and procedures
- Proven verbal and written communication skills
- Behave in a calm,



professional manner
- Must possess a mature, qualified outlook with an ability to experience sound judgement while treating clients with dignity and respect
- Attention to details and organizational skills
- Administrative skills
- Above average interpersonal skills with energy and enthusiasm
- Ability to remain awake, alert, and vigilant at all times while on duty
- Identify and advocate for individuals experiencing homelessness, or at risk of homelessness, and refer to community programs as appropriate
- Knowledge of the structure and organization of the Opportunities and Social Development and applicable legislation and policies (Employment Support and Income Assistance)
- Develop, maintain, and strengthen relationships with clients, stakeholders and community partners to achieve goals and influence outcomes
- Be knowledgeable about the impact of poverty and homelessness and affordable housing
- Accurately and professionally document notes relating to client interactions and keep other team members up to date on client issues
- Perform First Aid and/or CPR when required
- Maintain client privacy by sharing information only on a need-to-know basis. Protect the confidential information of clients
- Address and resolve conflicts or sensitive situations in a positive and open manner, per established policies and procedures
- Engage regularly and respectfully with clients and respond to queries and requests in a timely, respectful manner

Facility Operation

- This is an outreach and community based position, therefore most duties take place in outdoor, public and private settin

📌 Outreach Worker (Halifax Regional Municipality)
🏢 Shelter Nova Scotia
📍 Halifax Regional Municipality