Deliver exceptional customer service with BMO as a Personal Banking Associate, using consultative sales and financial guidance. Work across branches or channels as market needs require.
This salaried retail banking role typically suits candidates with one to two years of relevant experience or related certification. You will understand personal banking and credit card needs, recommend financial solutions, and refer customers to BMO specialists. The role also supports digital banking adoption, risk processes, and branch business results.
Key Responsibilities:
- Welcome customers and guide them through branch lobby services
- Identify needs and recommend personal banking solutions
- Refer opportunities to BMO partners and specialists
- Support transactions, applications, inventory,
and branch activities
- Promote digital and self-serve banking options
Requirements:
- One to two years of relevant experience typically preferred
- Consultative customer service or sales experience
- Solid interpersonal, communication, and organization skills
- Registration to sell investment products completed or progressing
- Confidence using social media, tablets, smartphones, and online tools
Bring customer insight, financial guidance, and collaborative service skills to BMO’s Personal Banking Associate position.