Customer service expertise meets product knowledge at Watson Gloves in Calgary. Work full-time, Monday to Friday, 7:30 a.m. to 4 p.m.

As a Customer Service Representative, you will build client relationships while supporting inquiries, orders, shipments, and product information. Watson Gloves provides training and mentorship in communication, problem solving, product knowledge, and relationship building. The role supports customers through multiple channels and assists Sales representatives with timely information.

Key Responsibilities:

- Assist customers by phone, email, chat, and in person
- Manage orders, booking orders, and EDI orders
- Follow up on shipments, backorders, and open orders
- Resolve complaints using critical thinking skills
- Support Sales representatives with product information

Requirements:

- Two or more years of customer service experience
- Minimum high school diploma
- Excellent written and verbal communication skills
- Solid organizational, time management, and critical thinking skills
- Microsoft Outlook, Word, and Excel proficiency

Bring customer service, communication, and order management skills to Watson Gloves while supporting Calgary customers and Sales representatives.

📌 Customer Service Representative Calgary
🏢 Watson Gloves
📍 Calgary