Manage customer lifecycles at Cansel through account management and recurring-revenue expertise. Proactively engage existing customers across assigned industry sectors.
As Customer Lifecycle Account Manager, you will manage portfolios, renewals, and relationships throughout customers’ asset lifecycles. You will understand business workflows and technology needs while supporting adoption of Cansel solutions. The work combines customer service, commercial focus, and account expansion.
Key Responsibilities:
- Manage existing Cansel customers through proactive, regular engagement
- Manage subscriptions, services, software, and maintenance plan renewals
- Understand customer businesses, workflows, and technology needs
- Support solution adoption and maximize customer value
- Identify upselling, cross-selling, and account expansion opportunities
Requirements:
- Experience in sales, account management, or customer success
- Robust customer relationship and account management skills
- Commercial mindset focused on assigned revenue targets
- Confidence leading phone, email, and virtual conversations
- Experience using CRM systems and maintaining accurate information
Apply customer relationship, renewal management, and commercial skills to grow Cansel accounts throughout their asset lifecycles.