DEPARTMENT OVERVIEW

ESIT Advanced Solutions (a DXC Technology company) Application Delivery and Innovation (AD&I;) Services department is responsible for the planning, design, development, and sustainment of enterprise and public-facing digital systems supporting clients across the BC Broader Public Sector, including Ministry of Finance, Ministry of Transportation and Transit and multiple other ministries.The department delivers and supports mission-critical applications used by thousands of internal ministry users across multiple locations and by members of the public accessing essential government services.These systems operate in complex regulatory, security, and accessibility-driven environments and span a mix of legacy platforms and modern digital solutions.AD&I; works in close partnership with business stakeholders, delivery teams, and external partners to modernize user experiences, improve service outcomes, and ensure digital products are reliable, secure, accessible, and user-centered. User experience design is a critical capability enabling successful adoption, operational efficiency, and positive public outcomes.

DESCRIPTION

The Senior UI/UX Designer applies advanced qualified knowledge to design and deliver high-quality, accessible, and user-centered digital solutions. This role is regarded as a subject matter expert in user experience design and frequently contributes to the development of new ideas, methods, and standards.The position works on complex and high-impact initiatives where analysis requires in-depth evaluation of multiple factors including user needs, business objectives, accessibility requirements, enterprise constraints, and public-sector policies.



The Senior UI/UX Designer exercises significant independent judgment within broadly defined practices and provides expert guidance to project teams and stakeholders.This role is a senior individual contributor position with no direct staff supervision, and includes mentorship, training, and functional leadership responsibilities.

ACCOUNTABILITIES/DELIVERABLES

- Leads user experience deliverables for complex, enterprise-level initiatives involving Agile or hybrid delivery teams, ensuring user-centered design principles are embedded throughout the solution lifecycle
- Produces user interfaces and interaction models for digital products, including low- and high-fidelity prototypes, production-ready UI designs, reusable components, and design patterns
- Gathers, evaluates, and translates user and business requirements in collaboration with product owners, business analysts, developers, and architects
- Develops and recommends design solutions that address business needs, operational constraints, and public-sector policy requirements
- Illustrates design concepts using storyboards, journey maps, process flows, sitemaps, and wireframes
- Maintains and contributes to enterprise UI design systems and standards for web and mobile applications
- Plans, conducts, and interprets user research and usability testing, including qualitative and quantitative methods,



and applies findings to inform design decisions
- Ensures user experience designs comply with accessibility standards (WCAG 2.1 AA or higher), usability best practices, and enterprise guidelines
- Collaborates across disciplines including business analysis, development, architecture, testing, and operations
- Applies an iterative, evidence-based design approach informed by user feedback, analytics, and peer review
- Leads preparation of UX-related documentation supporting solution design and delivery
- Provides mentorship, coaching, and formal training to analysts, developers, and other team members on UI/UX practices
- Assists in the development and continuous improvement of UX standards, guidelines, and reusable assets
- Reviews and evaluates designs and project activities for alignment with UX standards, accessibility requirements, and enterprise architecture
- Actively participates in delivery initiatives to ensure effective stakeholder engagement and timely communication
- Keeps current with modern design tools, techniques, best practices, and emerging trends relevant to public-sector digital services
- Provides cost and effort input to support planning of application development, enhancements, and modernization initiatives

Position Title: Senior UI/UX Designer

Classification: IS27

Department: Application Services

Job Code: 90000665

Work Unit: Application Development

Job Title: Information Systems Officer

Director, Application

Services

Last Updated: January 2026

Impact/Scope

- Works collaboratively with peers, delivery teams, client representatives, and external partners
- Regularly interacts with senior individual contributors, ma

📌 Senior UI/UX Designer (Victoria)
🏢 Dxcas
📍 Victoria