Customer support expertise meets Betty’s online gaming platform through email and live chat. Deliver empathetic service while explaining features and resolving customer needs.

As a Customer Success Representative, you will support Betty customers across key communication channels. You will explain platform features, collect feedback, and apply engagement best practices. The role focuses on customer satisfaction, engagement, and learning current systems, processes, and tools.

Key Responsibilities:

- Respond quickly to customer inquiries through email and live chat
- Explain core platform features and support customer use
- Collect customer feedback and share product insights
- Maintain positive, service-oriented customer interactions




- Apply customer engagement best practices while learning the platform

Requirements:

- Experience in customer service, support, or client-facing work
- Strong communication, active listening, patience, and empathy
- Good typing skills or commitment to improve speed
- Organization and time management in busy environments
- Fluency in spoken and written English

Apply your communication, empathy, and customer engagement skills supporting Betty customers across online casino and casual gaming services.

📌 Customer Success Support Representative (Calgary)
🏢 Betty
📍 Calgary