Use strong communication and organization skills as a Case Coordinator with Millennium Insurance, working in office within Alberta’s Care-First Claims team.

This full-time position supports injured claimants as an early contact throughout the claims process. You will gather information, maintain claim files, coordinate follow-ups, and provide empathetic customer service. The role offers an opportunity to learn insurance claims and the Care-First model while supporting accurate administration.

Key Responsibilities:

- Review incoming claim notifications and establish new claim files
- Contact claimants by phone and email for information
- Maintain organized electronic files, reports, invoices, and notes




- Follow up on outstanding documentation with relevant parties
- Refer technical matters to Case Managers or Team Leads

Requirements:

- Zero to three years of relevant experience
- Strong verbal and written communication skills
- Customer-focused, empathetic approach with injured individuals
- Organization, attention to detail, and follow-up skills
- Comfort using Microsoft Office and learning technology

Bring communication, empathy, organization, and judgment to coordinate Care-First claims for Millennium Insurance’s injured claimants.

📌 Insurance Claims Case Coordinator (Sherwood Park)
🏢 Millennium Insurance
📍 Sherwood Park