Serve BMO customers at 1498 Bay Avenue using personal banking knowledge, needs-based conversations, and confident digital guidance. Schedules may vary across branches and channels.

As a Customer Service Representative, you will support everyday banking and credit card needs through advice, transactions, and referrals. You will collaborate with branch partners, protect customer assets, and contribute to business results. No prior experience is necessary; related post-secondary education is desirable.

Key Responsibilities:

- Welcome customers and complete banking transactions and inquiries
- Identify needs and refer customers to BMO colleagues
- Explain digital and self-serve banking options
- Review profiles and discuss everyday banking and credit cards
- Reconcile cash and support branch operational activities

Requirements:

- No prior experience necessary
- Personal banking and partner offer knowledge
- Confidence using tablets, smartphones, applications, and online tools
- Robust interpersonal, listening, and problem-solving skills
- Basic communication, organization, and collaboration skills

Bring personal banking knowledge, digital confidence, and customer-focused advice to BMO’s representative team at Bay Avenue.

📌 BMO Personal Banking Representative (Trail)
🏢 BMO
📍 Trail