Salary Range: $46,604.27 To $52,554.36 Annually

Job Posting: Supportive Housing Worker

TITLE : Supportive Housing Worker

LOCATION(S): Carruthers Enhanced Supportive Housing Program

EMPLOYER: John Howard Society of Ottawa

HOURS: Full- Time 40-hour work week (35 working hours plus 5 hours allocated to daily half hour paid lunches and unpaid breaks).

SALARY: $46,604.27- $52,554.36 per annum **based on work experience

CLOSING DATE: November 11, 2026

About the environment:

Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focused on creating a caring environment for both clients, and staff. At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential. JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continual learning and development.

About who we support:

Our employees are supporting a diverse client group including youth and adults, all genders, from a wide cross section of social, ethnic, linguistic and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative and evidence-informed approaches.

About diversity at JHS Ottawa:





The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the people and communities we serve and is seeking that diversity in applicants for this position. We welcome candidates from racialized persons/persons of colour, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+, and all candidates who contribute to furthering the diversity of ideas. We also recognize that people from diverse groups have different needs and require different solutions to gain equal opportunity for success in the hiring process. Please let us know if you require any accommodation during the interview process.

About the role:

The John Howard Society's Enhanced Supportive Housing Program caters to men and women who have been long-term shelter users, aged 18 and over. This program offers semi-independent accommodation and support. The site is managed by the John Howard Society of Ottawa with support from Ottawa Inner City Health and other community partners.

Embracing the Housing First Principles, Enhanced Supportive Housing provides adults with a chance to secure safe accommodations and access intensive in office support to help them achieve their life goals, regardless of their complexities and challenges. The program's goal is to contribute to a reduction in the number of individuals relying on homeless shelters or living on the streets.





Physical and Psychological Risks:

- High Workload and Competing Priorities
- Harassment and Incivility
- Funding and Job Insecurity
- Threat of Physical Harm
- Adverse Psychological Events
- Cumulative Grief and Loss
- S econdary Traumatic Stress
- Compassion Fatigue / Empathic Strain
- Emotional Labour
- Boundary Management Strain
- Slip, Trip and Fall Hazards
- Ergonomic Strain
- Repetitive Strain Injury (RSI)
- Physical Assault or Aggression
- Exposure to Bloodborne Pathogens
- Exposure to Infectious Disease and Pests
- Fatigue from Shift Work and Physical Demands
- Lone and Community-Based Work

As the successful candidate, you have:

Qualifications:

Education:

- University Degree/College Diploma in a Social Services program OR working towards completion of one

Preferred Experience:

- Minimum two (2) years working with the homeless population.
- Experience in housing/residential setting
- Experience working in a Harm Reduction environment.
- Experiences working as part of an Interdisciplinary team.

Supportive Housing Worker Responsibilities

- Cultivate a secure and encouraging atmosphere, promoting community and connections.
- Prepare and serve daily meals
- Enforce adherence to resident care plans and behavioral contracts.
- Collaborate with caseworkers to consistently update and maintain resident care plans
- Engage in ongoing professional development through relevant training, supervision, and Supportive Housing Worker development plans
- Ensure cleanliness and hygiene standards are maintained within residential units.
- Implement strategies to educate and in

📌 Supportive Housing Worker (Ottawa)
🏢 John Howard Society of Ottawa
📍 Ottawa