Salesforce expertise meets requirements analysis in this Business Systems Analyst role supporting Agile projects. Partner with business and technical teams to deliver solutions.

This position supports Salesforce projects from discovery through production validation. You will gather requirements, document user stories and process flows, and coordinate with developers and architects. The work includes integrations, testing, reporting, dashboards, and data analysis within banking or financial services.

Key Responsibilities:

- Gather and document requirements, user stories, and process flows
- Collaborate with developers and architects on scalable solutions
- Support user acceptance testing and production validation




- Coordinate stakeholders across business and technical teams
- Contribute to reporting, dashboards, and data analysis

Requirements:

- Five or more years as a Business Analyst or Business Systems Analyst
- Four or more years of Salesforce experience
- Experience in Agile or Scrum environments
- Robust understanding of integrations and stakeholder communication
- Salesforce certifications and banking experience

Apply Salesforce, analytical, and communication skills while coordinating requirements and delivery across business and technical teams.

📌 Salesforce Business Systems Analyst (Toronto)
🏢 Cognizant
📍 Toronto