Serve TD Canada Trust customers in North York by processing transactions accurately and recommending suitable banking solutions. This is an onsite, 37.5-hour position.

As a Customer Experience Associate, you will support frontline Personal and Commercial Banking services. You will understand customer needs, resolve concerns, promote banking solutions, and complete processes accurately. The role requires administration, organization, planning, time management, and communication skills.

Key Responsibilities:

- Process deposits, withdrawals, and bill payments
- Determine customer needs and recommend appropriate banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete business processes
- Recommend operational improvements supporting customer experiences

Requirements:

- High School diploma and/or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Knowledge of Microsoft Word, Excel, Outlook, and internet
- Robust organizational and time management skills
- Accurate, detail-oriented, calm, and courteous communication

Bring accurate transaction processing, customer service, and banking solution skills to TD Canada Trust’s North York branch.

📌 Customer Experience Associate Banking (Toronto)
🏢 TD Bank Group
📍 Toronto